Orders

Understanding the order workflow from creation to completion

Orders represent actual work commitments. They guide your team through preparation, scheduling, and execution.

Order Lifecycle

Orders move through several phases:

Offer Accepted → Order Created → Preparation → Scheduling → Commissioning → Execution → Done

Phases Explained

PhaseWhat Happens
PreparationGather requirements, materials, and resources
SchedulingPlan when and who will do the work
CommissioningPrepare materials and equipment
ExecutionCarry out the actual work
DoneWork completed

Order Status

Orders have a derived status based on progress:

  • Open - Just created, nothing started
  • In Preparation - Preparation tasks are being done
  • In Scheduling - Ready for scheduling
  • In Commissioning - Materials being prepared
  • In Execution - Work is underway
  • Done - All phases completed

Key Features

  • Progress tracking - Visual indicators for each phase
  • Task assignments - Assign team members to specific tasks
  • Material tracking - Know what's needed for commissioning
  • Link to offers - Full history from quote to completion
  • Related documents - Connect orders across the workflow

In This Section

Quick Tips

  1. Complete preparation first - Good preparation prevents problems later
  2. Use the scheduler - Let blinkpilot optimize your team's schedule
  3. Track progress - Update task status to keep everyone informed
  4. Document everything - Use notes for special circumstances